Offshore outsourcing is emerging as a flexible and
powerful approach that companies can use to achieve a wide range of
tactical and strategic aims. Many organizations are
outsourcing their software development, testing, support, technical
design, application and data management, thereby enabling them to
focus more on understanding customer needs, achieve better product
positioning and enhance customer satisfaction.
Outsourcing requires an understanding of the
concept of core competencies. Core competencies are the capabilities
of an organization that truly distinguish it from its competitors.
They are unique capabilities upon which the success of the company,
both today and in the future depends. Core competencies are what give
an organization its clear leadership position as seen by its
customers. All remaining activities are non-core, and executives are
now asking if their company is best in world at performing these
activities. If not, they explore how outsourcing these activities
might enable the company to deliver greater value to its customers at
The Outsourcing Institute, New York, defines the
practice as "the strategic use of outside resources to perform
activities traditionally handled by internal staff and resources."
Pricewaterhouse Coopers commissioned a study of
Outsourcing Trends among the top 300 global companies. And according
to the report, 73% of those companies have outsourced at least one
process. Some of the main reasons why companies outsource are:
Concentrate on Focus Areas / Core Competencies.
Access to World Class
Capabilities, rather than possessing them.
Risks can be shared in terms
of Capital Investments, etc
Reduction in Operating Costs.
Resources not available
internally. Companies outsource because they do not have access to
the required resources within the company. Sometimes this is due to
expansion or reorganization. It may also be due to changing business
benefits. Outsourcing is often a by-product of another powerful
management tool, business process re-engineering. It allows an
organization to immediately realize some benefits from this process.
Cash Infusion. Outsourcing
often involves the transfer of assets from the customer to the
provider, such as equipment, facilities, leases and licenses.
: In this case the total work is done offshore, away from the
Clients Location. Within this model, a Dedicated Offshore Development
Center (ODC) can be set up for the client, or a dedicated pool of
people can work for the client on a project-to-project basis depending
upon the requirement and the workload of the Client
Offshore Services is a long-standing specialty here at eBiz Portals. Companies
can quickly take advantage of emerging technologies such as CRM, SCM, Data Processing,
Back office Support, Order Processing and ERP etc, by bringing our leading
edge skills to seamlessly integrate with your business functions.
“eBiz Portal is committed to deliver outsourcing solutions and services
exceeding the customer requirements on time, through continuous